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Privacy Policy

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Last modified on November 13, 2025. 

First of all, we are pleased that you are interested in the goods and/or services of Dural Bouwgroep.

In this privacy statement, we inform you about the way Personal Data is processed by us. 

We may ask you to share certain Personal Data with us, including but not limited to your first name, last name, and email address (identification data). For certain specific obligations, you may need to provide us with additional data, such as payment and billing information.

We only collect the Personal Data necessary to inform you about our services, to contact you, to execute an agreement with you, to exercise our legitimate interest, and to comply with a legal obligation to which we are subject.

We base this on the legal grounds of the execution of the agreement, the legal obligation, our legitimate interest, and, in some cases, your consent (see also Article 3).

The processing of your Personal Data is subject to this privacy statement. For questions and/or comments, you should contact info@dural-bouwgroep.be.

By providing Personal Data, you are deemed to have acknowledged the use of your Personal Data in accordance with this privacy statement.

 

1. Definitions

“Dural Bouwgroep” means Dural Bouwgroep BV, with its registered office at 2900 Schoten, Sluizenstraat 55 bus 1 (Belgium) and registered in the Crossroads Bank for Enterprises under number 0600.976.267.

“Personal Data” has the meaning as defined in the General Data Protection Regulation 2016/679, including any information by which a natural person (also known as the “data subject”) is identified or can be identified.

“Controller” has the meaning as defined in the General Data Protection Regulation 2016/679. Dural Bouwgroep will be qualified as the controller that determines the purposes and means of processing your Personal Data.

“Processor” has the meaning as defined in the General Data Protection Regulation 2016/679, which processes Personal Data on behalf of the Controller.

“Website” means the website of Dural Bouwgroep: www.dural-bouwgroep.be.

 

2. Types of Personal Data

In the context of our services, we collect and process various categories of Personal Data, such as identity and contact data and financial data. These Personal Data may relate to you in your capacity as a customer, supplier, and client, their personnel, and employees. However, it is not possible to provide a concrete enumeration of all Personal Data processed by us. The following enumeration of Personal Data is therefore purely illustrative and non-exhaustive.

General Personal Data:

  • First and last name 
  • Address details  
  • Phone number
  • Email address 
  • Interaction data 
  • IP address to the extent that we can identify you based on it 
  • Other Personal Data you provide to us or that we receive from third parties in the context of exercising our assignment

1. Processing Purposes and Legal Grounds

A. Legal and Regulatory Obligation

Customers

To comply with the obligations imposed on the Controller in the context of legal and administrative obligations and to comply with the provisions included in the Civil Code and accounting legislation, we process certain data such as identity and contact data and financial data of our customers and clients, their personnel, and employees in the context of our services. 

 

Suppliers and subcontractors 

To comply with the obligations imposed on the Controller in the context of legal and administrative obligations and to comply with the provisions included in the Civil Code and accounting legislation, we process identity and contact data and financial data of our suppliers and subcontractors, as well as their potential (sub)contractors, their personnel, and employees in the context of our services. 

 

Personnel 

To comply with the obligations imposed on the Controller in the context of legal and administrative obligations and to comply with the provisions included in and accounting legislation, we process identity and contact data and financial data of our personnel in the context of our personnel management and payroll administration.

 

B. Necessary for the Execution of the Agreement

Customers

In the context of our services, we collect and process the identity and contact data of our customers and clients, their personnel, and employees necessary for the execution of the agreement, the exercise of our services, and client management and accounting, but also in the pre-contractual phase such as contacting, negotiating, providing/requesting information in the context of drafting and concluding an agreement.

 

Suppliers and subcontractors 

We collect and process the identity and contact data of our suppliers and subcontractors, as well as their potential (sub)contractors, their personnel, and employees for purposes such as the execution of the agreement, supplier/subcontractor management, and accounting, but also in the pre-contractual phase such as contacting, negotiating, providing/requesting information in the context of drafting and concluding an agreement.

 

Personnel

We process Personal Data of our personnel necessary for the execution of the agreement in the context of our personnel management and payroll administration, such as identity and contact data and financial data. 

 

Applicants 

We process the identity and contact data as well as the work history and other data usually indicated on a curriculum vitae (such as a photo) of applicants when they provide us with this information. The Personal Data are processed to investigate whether they are eligible for a job with us. The processing of these data is necessary for the execution of an agreement. 

 

C. Legitimate Interest

 

Customers

In the context of our services, we collect and process the identity and contact data of our customers and clients, their personnel, and employees based on our legitimate interest for purposes of direct marketing activities such as sending promotional or commercial information.

 

Suppliers and subcontractors 

We collect and process the identity and contact data of our suppliers and subcontractors, as well as their potential (sub)contractors, their personnel, and employees based on our legitimate interest to ensure the proper functioning of our activities as well as for purposes of direct marketing activities such as sending promotional or commercial information.

 

Personnel

We process the Personal Data of our employees in the context of our personnel management and payroll administration based on our legitimate interest. 

 

D. Consent

 

Customers

In the context of our services, we collect and process the identity and contact data of our customers and clients, their personnel, and employees based on your consent for the use of cookies, the use of photos on our Website and social media pages, the use of testimonials on our Website, and direct marketing activities such as sending promotional or commercial information. 

 

Personnel 

We process the Personal Data of our personnel, such as photos used for commercial purposes or placed on our Website, based on their consent. 

 

Applicants 

When we wish to retain the Personal Data in the context of an application for more than one month after the end of the application procedure, we ask for your consent. From this point on, we process these Personal Data based on your consent. 

 

Other data

In addition to the data of customers, suppliers/subcontractors, personnel, and applicants, we also process Personal Data of others, such as potential new customers/prospects, useful contacts within our sector, network contacts, etc. This happens via our Website or other channels. The purposes of these processing activities are in the interest of our activities, direct marketing, and public relations. The legal basis is our legitimate interest, the execution of an agreement, and, in some cases, your consent.

 

Very concretely, we can use the Personal Data we collect for the following purposes:

 

  1. to provide you with our services and execute any agreements;
  2. to process and handle any complaints or requests;
  3. to process your application;
  4. to help us evaluate, correct, or improve the Website and all related services of Dural Bouwgroep;
  5. for direct marketing purposes; 
  6. for internal IT services;
  7. for internal reasons, including business administration and archiving purposes; 
  8. to collect outstanding invoices via a third party.

 

Direct marketing means that we send you newsletters, information regarding the follow-up of your agreement, or other informative communication by email to promote our services, regardless of whether you have requested it. You always have the option to unsubscribe from this.

 

4. The Confidentiality of Your Personal Data

Whenever you provide Personal Data to us, we will treat this information in accordance with the provisions of this privacy statement and the legal obligations regarding the processing of Personal Data, including the General Data Protection Regulation (GDPR) 2016/679. 

 

We implement appropriate measures and procedures to secure and protect the Personal Data we collect via the Website or electronic correspondence. In this way, we commit, as reasonably expected, to prevent illegal processing of Personal Data and accidental loss or destruction of your Personal Data. Despite these precautions, we cannot guarantee that your Personal Data will be protected if these data are transmitted or communicated via other channels outside the contact form on the Website in an unsecured manner.

 

We strive to optimize the security of your Personal Data by limiting access to your Personal Data to persons on a “need-to-know” basis (for example: only Dural Bouwgroep and its employees, collaborators, or subcontractors who need your Personal Data for the purposes described in Article 3 will have access to the data).

 

5. How Do We Collect Your Personal Data and How Long Are They Retained? 

Collecting Your Personal Data

We collect your Personal Data – without being exhaustive – in the following cases:

 

  1. when you enter into an (employment) agreement with us;
  2. when you fill out the contact form provided on the Website;
  3. when you fill out the quote form provided on the Website;
  4. when you fill out the friends bonus form provided on the Website;
  5. when you call, email, or otherwise correspond with us than via the Website;
  6. when you download our brochure via the Website;
  7. when you apply for a position at Dural Bouwgroep.

 

We avoid collecting Personal Data that are not relevant to the purposes as set out in Article 3.

 

Retaining Your Data 

The Personal Data are retained and processed by us for a period necessary according to the purposes of the processing.

 

Customer data and data of suppliers or subcontractors will in any case be deleted from our systems after a period of 7 (seven) years after the termination of the agreement, except in the case of an ongoing dispute for which the Personal Data are still necessary.

 

Personal Data of personnel will be deleted immediately after the termination of the employment relationship, except for Personal Data that we must retain longer based on specific legislation or in the case of an ongoing dispute for which the Personal Data are still necessary.

 

Personal Data of applicants will be deleted after the relevant vacancy has been filled, at the latest 1 (one) month after the end of the application procedure, or after a period of 1 (one) year after obtaining consent to inform applicants about future job opportunities.

 

Other data are not retained longer than a period of 2 (two) years after the last time a meaningful contact has occurred with you, except in the case of explicit consent to retain these data longer.

 

6. Transfer of Personal Data

We will not transfer Personal Data to third parties located outside the European Economic Area. An exception may be subcontractors or employees (i) who are established in a country recognized by the European Commission or the Minister of Justice as a country with an adequate level of protection for the processing of Personal Data, or (ii) who retain the Personal Data in accordance with the European Commission's Standard Contractual Clauses and thereby provide an adequate level of security for the processing of Personal Data.

 

We will also not transfer Personal Data to other parties located within the European Economic Area than with your consent, unless:

 

  1. the transfer is necessary to allow employees, agents, or subcontractors to provide a service or perform a task on our behalf, which is necessary for the execution of the agreement we have with you or in the context of our legitimate interest (including but not limited to providing marketing support, conducting market research, or providing customer service); 
     
  2. this is legally required.

 

Any transfer of Personal Data to a recipient as listed above is in accordance with the provisions of the General Data Protection Regulation 2016/679. 

 

We ensure that measures are taken so that the recipients cannot use the Personal Data for purposes other than those enumerated in Article 3 and that the recipients have taken sufficient technical and organizational measures to protect these data. 

 

In order to ensure the security of the Personal Data, we will always conclude a processor agreement with the aforementioned recipients of the Personal Data.

 

We will take all necessary precautions to ensure that employees and collaborators who have access to the Personal Data process them solely in accordance with this privacy statement and the legal obligations under the General Data Protection Regulation 2016/679. 

 

7. Rights of the Data Subject

Under both Belgian and European legislation on the protection of Personal Data, you have the rights described below. If you wish to exercise these rights, you must send us a written request to info@dural-bouwgroep.be. 

  

We will inform you within a period of 1 (one) month after receiving the request about the action that will be taken. This period may be extended to a maximum of 2 (two) months if it is a complex request, in which case you will be informed within 1 (one) month after the original request of the reasons for this delay. If we decide not to comply with your request, we will inform you within 1 (one) month after receiving the request why the request remains without consequence. 

 

The Right to Access Personal Data

You have the right to instruct us to provide all Personal Data we hold about you and request a free copy of it, provided that the rights of other data subjects are not affected. If you request additional copies, we will charge you a reasonable fee equal to the administrative cost of making these copies. 

 

The Right to Rectify Personal Data

We kindly ask you to ensure that the Personal Data in our database are as accurate and complete as possible. If you believe that the data provided to us are incorrect or incomplete, you are requested to inform us as described above. We will then improve or supplement your Personal Data as soon as possible. 


The Right to Erase Personal Data

You have the right to erase your Personal Data without undue delay in the following cases: 

 

  1. if it is no longer necessary to retain the Personal Data concerning the purposes for which they were collected or otherwise processed; 
  2. if it is legally required;
  3. if the Personal Data were obtained while you were still a minor; 
  4. if the Personal Data were obtained without your explicit consent; 
  5. if you withdraw your consent for the consent-based processing of the Personal Data; 

 

However, there are certain general exclusions to the right to erase. These general exclusions include cases where processing is necessary:  

 

  1. for compliance with a legal obligation; or 
  2. for the establishment, exercise, or defense of legal claims.

 

The Right to Restrict the Processing of Personal Data 

In the following cases, you have the right to restrict the processing of your Personal Data:

 

  1. to contest the accuracy of your Personal Data; 
  2. when the processing is unlawful, but you do not want the Personal Data to be erased; or
  3. if you object to the processing of your Personal Data, pending verification of that objection. 

 

If the processing is restricted based on this, we may continue to store your Personal Data. However, we will only process the data with your explicit consent for the establishment, exercise, or defense of legal claims, to protect the rights of another natural or legal person, or for reasons of substantial public interest. 

 

The Right to Object

You have the right to object to our processing of your Personal Data, in the following cases:

  1. if we process your Personal Data for direct marketing purposes (including profiling for these purposes) based on our legitimate interest; 

 

  1. due to your specific situation (your particular personal circumstances). 

 

The Right to Data Portability (“data portability”)

If you wish to exercise your right to data portability, we will transfer the Personal Data in a structured, commonly used, and machine-readable format to a data controller of your choice.

 

The Right to Withdraw Consent 

To the extent that the legal basis for our processing of your Personal Data is your consent, you have the right to withdraw this consent at any time. However, this withdrawal does not affect the lawfulness of the processing that took place before the withdrawal.

 

The Right to Complain to a Supervisory Authority 

You can contact the Data Protection Authority at any time by sending an email to contact@apd-gba.be or by sending a written request to the Data Protection Authority, located at 1000 Brussels (Belgium), Drukpersstraat 35. You have the option to appeal to the competent court. 

 

8. Reference to Third Parties

The Website may contain links to other websites not managed by us (such as Instagram and Facebook). Although we do our utmost to ensure that the references only lead to websites that have corresponding security and confidentiality standards, we are in no way responsible for the protection and confidentiality of Personal Data, including the data you provide on other websites, after you have left the Website. 

 

We emphasize being careful and always consult the privacy statement applicable to the relevant website before providing Personal Data on other websites.

 

9. Changes

We have the right to change this privacy statement at any time by publishing a new version on our Website. 


We recommend that you regularly consult the Website to verify whether you agree with changes to this privacy statement. 

 

You will in any case be informed by email of any change to this privacy statement, provided we have your email address. 

 

10. Cookies

Dural Bouwgroep uses “cookies” whenever you use the Website. A “cookie” is information sent from the server to your device and stored on the device's hard drive. Cookies help Dural Bouwgroep recognize your device when you use the Website. This way, Dural Bouwgroep is enabled to make the processing more user-friendly and provide you with a personalized service.

 

For more information, we refer to our cookie statement, which you can find on our Website (dural-bouwgroep.be/cookiebeleid).

 

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