Our Customer Promises
We believe in a different approach and focus on the customer experience. This means complete service and a personal approach with which we want to exceed your expectations. With us, you can expect the following:
Our Customer Promise
1. Sustainable Craftsmanship
We are proud of our craftsmanship and are ready to serve as your reliable partner. A sustainable partner you can always count on, both today and in the future. From a 15-year warranty to after-sales service that assists you within 24 hours: we always take responsibility.
2. Unique Customer Experience
Our customers are satisfied. This is evident from a satisfaction survey score of 95.7% and a Google score of 4.9 out of 5 based on more than 700 online reviews. We gladly go the extra mile.
3. Quality Label
We guarantee the best quality on your roof. Therefore, we exclusively choose A-brands, mainly of Belgian origin. Think of Koramic roof tiles, Cedral slates, Recticel insulation, Soprema roofing, …
4. Professionalism
We take safety seriously. Our scaffolding is expertly installed and inspected, and the signage is always tailored. In this way, we strive for a safe working environment for everyone in and around the site.
5. Premium Expert
We assist you at every step of the premium process, from application to submission. Moreover, we can provide an EPC certificate after the work. This way, you are assured of a complete and correct premium application, as well as maximum savings.
6. Duralists
As a 100% Belgian family business, we are currently active throughout Flanders. Our people put the customer first and offer complete unburdening: from the advisors at the first roof inspection to the project coordinator and the quality team during the work. Involvement is in our DNA.